Today, we’re excited to introduce Sentinel – the intelligent supervision engine that cuts false...
Evolving communication channels
Officials and agencies interact with citizens via email, Facebook, Twitter, SMS, and collaboration apps. Tracking and storing all these channels manually are impractical and prone to gaps.
Strict open records laws
Freedom of Information Act (FOIA) and state-level sunshine laws mandate rapid access to complete records. Missing even one message or post can result in legal penalties and public distrust.
Preservation at scale
Government websites and databases update constantly. Traditional archives can’t capture dynamic content (like interactive maps or social media videos), risking loss of important historical records and context.
How MirrorWeb can help
Comprehensive digital records capture: MirrorWeb archives email threads, council meeting chats, social media posts, and entire websites in their original format. Every edit, deletion, or update is recorded with timestamps, creating an immutable audit trail.Fast FOIA responses: Search across all archived content with a single query. Whether it’s an email from last week or a Facebook post from five years ago, retrieve it in seconds. Export results in shareable formats to satisfy information requests swiftly.
Authentic web reservation: Capture dynamic web pages, HTML5 apps, and multimedia content exactly as they appeared. MirrorWeb’s archives meet NARA and ISO standards (WARC format), ensuring your digital records are legally verifiable and future-proof.
Centralized compliance dashboard: Manage retention policies for all departments from one platform. Set automated schedules for content capture, monitor compliance status in real-time, and generate reports to demonstrate adherence to recordkeeping regulations.
The benefits of managing your communications
Increased transparency & trust: Quickly fulfil public records requests and prove that no records have been altered or deleted. This openness strengthens citizen trust and keeps your agency out of headlines for non-compliance.Operational efficiency: Free staff from tedious manual record collection. With a searchable digital archive, legal teams and records officers can focus on analysis instead of hunting down files across different systems.
Heritage Protection: Preserve your agency’s digital footprint for posterity. Historians, auditors, and future generations will have an accurate record of decisions and communications, helping to maintain institutional memory and continuity.
Government use cases for unified communication governance
Federal agencies: Meet federal recordkeeping mandates by capturing all agency communications and providing auditors or the public with timely access to records.State & local governments: Simplify compliance with state open records laws. Automatically archive city social media accounts, council emails, and text messages to respond to community information requests without delay.
National archives & libraries: Utilize web and social archiving to preserve the nation’s digital history, from government websites to important social media communications, ensuring nothing is lost to time.
We’re thrilled to announce we have won not one, but two awards at the ACQ5 Annual Awards!
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