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Demystifying On and Off-Channel Communications | On Demand


Demystifying On and Off-Channel Communications

In partnership with Quest CE


 

Too many firms are still getting off-channel supervision wrong, and regulators are paying attention. In this recorded session we partnered with Quest CE to break down where firms fall short, what regulators are really looking for, and how to build a strategy that actually works in the real world.

Watch to learn:

  • The key differences between on- and off-channel archiving

  • What examiners are reviewing — beyond the policies

  • How to shift rep behavior and reduce off-channel risk

Walk away with actionable steps to strengthen your supervision framework.