Social Media Archiving

Archive your social media platforms.

Capture and store your organisation's social media output for compliance, communication monitoring, and digital preservation.

“The MirrorWeb Platform gives us retrievable records that can be used in the event of a regulatory investigation or customer complaint. High fidelity web and social archives are key to proving we’re compliant.”

Digital Solutions Lead, Global Asset Management Firm

The MirrorWeb Platform - Social Accounts

 

Why social media archiving?

With organisations primarily using social media for customer and brand communications, thousands of posts are published every month. However, with no preservation or archiving solution in place, all of these digital assets and communications are at risk of being lost.

Businesses archive to meet regulatory requirements, better understand brand reputation, and to preserve digital information for the future. At MirrorWeb, we've created a platform to archive your social media communications including Facebook, Twitter, Instagram, YouTube, and more.

The MirrorWeb Platform - Crawl List

 

Who benefits from social media archiving?

Financial services - From retail banks to asset managers, firms utilise social media for sales, marketing and customer service needs. Regulatory requirements dictate that communications are recorded and retained.

Public sector - Social media is now prevalent among public sector organisations. Whether for historical significance or as a matter of public record, this data must be preserved or the long-term.

Brands - Today’s brands use social media to market with customers at an unprecedented rate. Keeping accurate records of these communications offers a wealth of insight into customer engagement, dispute resolution and, brand perception.

Ready to see the platform?

Ready to see the MirrorWeb Platform?

 

The MirrorWeb Platform is helping brands and businesses capture accurate records of their social media content.

Whether driven by record-keeping and financial promotion requirements or the need for digital preservation, our archiving technology delivers complete archiving confidence, so you can focus on what truly matters - your customers. To learn more about how our platform can benefit you, simply click below to request your demo!

REQUEST A DEMO

What we archive.

Facebook
Facebook
LinkedIn
LinkedIn
Twitter
Twitter
Instagram
Instagram
YouTube
YouTube
Vimeo
Vimeo

 

Capturing records of social media content can be fraught with difficulties. The content is often held in a variety of complicated, interactive and non-standardised formats on third-party platforms.

There is also the danger of social media communication being deleted at any time. And, once deleted, those communications could be lost forever. 

Our archiving solution creates compliant, legally admissible historical records of all your social media communications which retain all functionality and interactive elements.

Key features of a MirrorWeb social archive.

Archive Everything
Archive Everything

We archive all social media interactions, re-tweets, direct messages, external links, images, metadata and more.

Replayable Content
Replayable Content

The client portal gives you control over your social media archives and allows you to replay any content when you like.

eDiscovery Support
eDiscovery Support

All archived social content can be made available to eDiscovery professionals, litigators and other third parties using unique URLs for investigation purposes.

Real-Time Archiving
Real-Time Archiving

Near real-time archiving through social media platform API to ensure the complete record is maintained.

Time-Stamped Archives
Time-Stamped Archives

Every archived file is compliant with the ANSI x9.95 standard for trusted time-stamp management.

SHA1 Signatures
SHA1 Signatures

Each individual archived file is signed with a SHA1 digital signature to produce a non-refutable record from a specified date.

Our platform is used and trusted globally.

The National Archives & UK Parliament
BBC & Pernod Ricard
Cardiff University & Westminster University