Today, we’re excited to introduce Sentinel – the intelligent supervision engine that cuts false...
Patient
privacy risks
Sensitive patient health info (PHI) is shared over email, chat and telehealth platforms. A single missed message could lead to a HIPAA violation, fines and a loss of patient trust.
Regulatory
complexity
Pharma faces not just HIPAA, but also FDA and FTC rules on communications. The rise of new tools makes it harder to ensure compliance. Missing a single required record could lead to serious trouble.
Legal
vulnerabilities
Healthcare organizations face constant litigation risks. Without a full archive of communications - from internal memos to social media posts - you make defending against lawsuits much harder and more expensive.
Our solution
Secure PHI archiving: MirrorWeb captures all patient-related communications - emails, chats, telehealth logs - and stores them securely. It’s HIPAA-compliant and ready for audits or legal reviews.
Multi-channel capture: From Slack discussions to WhatsApp messages, MirrorWeb archives every conversation in its original context. Stay compliant with FDA and 21 CFR Part 11, ensuring that all records are safely stored for future audits.
Quick e-discovery & audits: Find anything instantly -whether it's a specific drug interaction or social media posts during a launch. Export records with ease for FDA inspections, legal holds, or internal reviews.
Real-time alerts & policy enforcement:
Set custom alerts for potential HIPAA violations or off-label promotion. Get notified in real time when there’s an issue, so your compliance team can act fast.
The benefits of managing your communications
Protect patient data: Capture and securely store all PHI. In case of an investigation, you’ll have the evidence to prove you’ve followed HIPAA protocols.
Reduce legal risk: Having a complete archive helps you defend against lawsuits and regulatory inquiries. Quickly provide proof of care, marketing practices or research documentation - cutting down on fines and settlements.
Simplify compliance management: Automate records retention for HIPAA, FDA and other regulations. Compliance becomes routine, giving your team more time to focus on what matters most: patient care and innovation.
MirrorWeb helps a wide range of businesses across the healthcare sector:
Hospitals & health systems: Keep track of all staff communications - doctor-patient chats, internal memos - to ensure HIPAA compliance and respond faster to privacy concerns.
Pharmaceutical companies: Archive every message from R&D, marketing and sales. This helps meet drug promotion regulations and provides documentation for product liability cases.
Clinical research organizations: Store complete, timestamped records of study-related communications and clinical trial updates. MirrorWeb ensures you meet FDA and international research standards.
We’re thrilled to announce we have won not one, but two awards at the ACQ5 Annual Awards!
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