Authorised Sub-processors

Updated 27/03/2022

Introduction

To support delivery of our Services, MirrorWeb may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. MirrorWeb currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, MirrorWeb performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Sub-processors:

MirrorWeb may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Sub-Processor
Purpose
Data Location
 Amazon Web Services  Hosting & Infrastructure United Kingdom / United States / European Union

Other Sub-processors:

MirrorWeb may use the following Subprocessors to perform other Service functions:

Sub-Processor
Purpose
Data Location
Microsoft Email Hosting and Office Applications European Union
Atlassian Project Management United States
Better Up Time Service Uptime United States
Courier Product Notifications United States
Notion Internal Documentation United States
PagerDuty Supports Service Uptime United States
PeopleHR Human Resources United States
Salesforce Inc. Customer Relationship Management (CRM) System United States
Sentry Application Monitoring and Error Tracking Software United States
Slack Technologies Cloud-based Team Chat Services United States
Statuscake Service Uptime United States
Terraform Service Deployment United States
Webflow External Website United States
Xero Financial bookeeping software United States
Zendesk Customer Support United States
Zoom Video Calling United States

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer's account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

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